Decibel Dial: Sound MeterLive sound monitor

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Useful help, without the runaround.

Start with the in-app offline guide. If the problem remains, send a short, privacy-conscious report and we’ll have the context needed to investigate.

No live reading

  1. Confirm Premium access is active or start the available 10-second Quick Check.
  2. Confirm Microphone permission is allowed for Decibel Dial: Sound Meter.
  3. Make sure a call, camera or recorder is not using the microphone.
  4. Open Input inside the app and choose Reconnect.
  5. If access was permanently denied, open the app’s system settings and allow Microphone access.

The onboarding instrument preview is simulated and does not represent live ambient sound.

The reading looks unexpected

  • Remove cases or accessories that cover a microphone opening.
  • Do not touch or move the phone while comparing readings.
  • Confirm the active input route and whether it is built-in, wired, Bluetooth or USB.
  • Compare from the same position, orientation, weighting and response setting.
  • Remember that this app reports a consumer estimate, not a certified measurement.

Session or sharing problem

Keep enough free storage, reopen Saved sessions and try CSV if a PDF or image destination is unavailable. If CSV sharing cannot open, the app asks before copying the report to the clipboard.

Exports may contain timestamps, notes and user-entered location labels. Review a file before attaching it to a public message.

Trial, Premium and restore

Eligible users may receive a store-managed three-day trial when they confirm Monthly Premium. The store shows the localized price, renewal terms and cancellation controls before confirmation. Lifetime Premium is a separate one-time purchase.

Use Settings → Subscription to manage or cancel a monthly plan and restore with the same Apple or Google store account. Buying lifetime or uninstalling does not cancel an active monthly plan. Purchases do not transfer between stores. If verification is pending, do not buy again; reconnect and retry or restore. Deleting local data does not cancel a subscription or refund a purchase.

Report a problem or request help

Email support@proappcenter.com

Include the app version, phone manufacturer and model, operating-system version, active input type, weighting, response, what happened and reproducible steps.